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Done/doing (Week of May 11-May 17)


And herewith, please find this week’s list of things we’ve done and what we’re doing for the week ahead. This post covers the week of May 11-May 17.

As always, this site is a work in progress, and we continue to strive to do more, and do better to help Californians.


  • Synthesized over 7600 responses via the website survey, responses have been from across all counties in CA, including all age groups (much more distributed than typical survey/website visits)
  • Collected approximately 300 responses via the Feedback button/Survey directly on the site, surfacing specific insights, on-going themes and edge-cases to various agencies and the core team
  • Integrated data dashboard and map into website
  • Our Q&A prototype that displays questions and answers relevant to internal searches graduated to user testing phase
  • Added more user behavior tracking in google analytics to identify most used sections of pages built with our web components
  • Editing and adding new content related to testing, contact tracing, Stage 2 of our roadmap, and guidance for counties and industries
  • Established initial set of changes for the homepage redesign
  • Created and published design principles and style guide for COVID19
  • Announced hiring for an Agile Delivery Manager and Performance Analyst


  • Launching to get feedback on quick answers and new IA design
  • Continue to support and monitor NPI information and edit/change accordingly
  • Receiving and integrating human translated versions of all new site pages in 7 languages, continuing to refine this process
  • Improving readability on already-published content
  • Prioritizing content based on site searches and user feedback
  • Publishing homepage redesign changes for user testing
  • Planning second set of changes and information architecture implementation
  • Continuing to work on building a recruitment pipeline of talented, committed people